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Next Generation Call Center Authentication & Security
Tuesday, August 18th, 2015 | 2:00 - 2:30 PM ET
“What’s your mother’s maiden name?”
The challenges are mounting for call centers. Old fashioned knowledge based authentication questions are ineffective and inefficient. Newer approaches like voice biometrics are no more effective and don’t protect all of your customers. And now attackers are using call centers to convert stolen credentials from big breaches into dollars. What are some of the largest financial institutions doing to fight back?
Join Pindrop Security on Tuesday, August 18th, for a webinar where we’ll discuss the latest trends in call center authentication. You will learn risk-based strategies being used at the top call centers that are increasing security while reducing call times.
If you can't attend the live session, register today and the webcast slides and recordings will be made available to you after the presentation.
Matt Garland, VP of Research, Pindrop Security